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Smarter Support with Salesforce Service Cloud + Agentforce
TLDR/key takeaways: There are 3 major developments in the Salesforce Summer ‘25 release for Service Cloud: Agentforce now creates a…
Salesforce Channels Is a Big Step In Converging CRM & UCaaS
In June, Salesforce Channels launched, enabling businesses to set up Slack channels that connect real-time conversations with CRM records. As…
This Is Not The Time To Give Up On Salesforce (NYSE:CRM)
Salesforce continues to deliver strong results, highlighted by resilient revenue growth and a committed share repurchase program. Learn more on…
Salesforce Targets Academia for AI Training: Rediff Moneynews
Salesforce aims to bridge the AI skills gap by partnering with universities to create a digitally empowered workforce. The initiative…
