Tag: big

Salesforce Channels Is a Big Step In Converging CRM & UCaaS

Salesforce Channels Is a Big Step In Converging CRM & UCaaS

In June, Salesforce Channels launched, enabling businesses to set up Slack channels that connect real-time conversations with CRM records. As…

Microsoft's big win over Salesforce: HP signs up to six-year cloud CRM deal

Microsoft’s big win over Salesforce: HP signs up to six-year cloud CRM deal

Thousands of HP employees across its marketing, sales, and service operations will be using Microsoft’s Dynamics CRM. Image: Microsoft Salesforce…