Tag: Center
From prison to salesforce: a call center model that’s helping reduce recidivism to near zero
Turnover rates in the average contact center run between 30% and 45% annually due to the stressful work environment, low…
Salesforce Finally Gets Unified Contact Center Routing Right, Thanks to AWS
The Salesforce Omni-Channel engine is a unified routing solution that directs incoming customer interactions to support reps across contact center…
Affinity to open headquarters, manufacturing and distribution center in River Ridge Commerce Center
JEFFERSONVILLE, In. – Representatives of One Southern Indiana (1si) and Affinity, a uniform, professional workwear and safety garment manufacturer and distributor,…
Grand opening of technology center that serves Estill and Powell counties
IRVINE, Ky. — A $14.7 million technology center that serves high school and technical college students and provides training for…
Markey Cancer Center at Lexington Clinic Richmond Location Has Moved
LEXINGTON, Ky. (July 6, 2021) — The Markey Cancer Center at Lexington Clinic location in Richmond, Kentucky, has moved into new,…
