Tag: Management

Creating A Virtuous Cycle Between Talent Management And Career Ownership

Creating A Virtuous Cycle Between Talent Management And Career Ownership

Close-up Of Man’s Hand Holding A Missing Piece In A Square Tangram Puzzle getty There is a problem with talent…

Salesforce pushes into customer service staff management with Service Cloud Workforce Engagement

Salesforce pushes into customer service staff management with Service Cloud Workforce Engagement

With Workforce Engagement, Salesforce is expanding its Service Cloud offering to include AI-based service call prediction, personnel capacity planning and…