Tag: staff
Healthy Restart FAQs Answered Aug. 27 for UK Faculty, Staff and Students
LEXINGTON, Ky. (Aug. 27, 2020) — With University of Kentucky now offering in-session classes again, the university continues to field questions related to…
Salesforce pushes into customer service staff management with Service Cloud Workforce Engagement
With Workforce Engagement, Salesforce is expanding its Service Cloud offering to include AI-based service call prediction, personnel capacity planning and…
