Tag: UCaaS

Salesforce Channels Is a Big Step In Converging CRM & UCaaS

Salesforce Channels Is a Big Step In Converging CRM & UCaaS

 crmexpert444  August 5, 2025  0 Comments on Salesforce Channels Is a Big Step In Converging CRM & UCaaS

In June, Salesforce Channels launched, enabling businesses to set up Slack channels that connect real-time conversations with CRM records. As…