Tag: Workforce

Salesforce Scales AI Workforce Development, Training 100K+ for Tech Roles

Salesforce Scales AI Workforce Development, Training 100K+ for Tech Roles

August 25, 2025, 11:50 am IDT Salesforce is significantly expanding its global Workforce Development (WFD) program, announcing plans to train…

Salesforce pushes into customer service staff management with Service Cloud Workforce Engagement

Salesforce pushes into customer service staff management with Service Cloud Workforce Engagement

With Workforce Engagement, Salesforce is expanding its Service Cloud offering to include AI-based service call prediction, personnel capacity planning and…

The graduates of the Salesforce training program on a Zoom call with Drexel professional staff. Photo courtesy Soneyet Muhammad.

Drexel Connects Community Members to Training for Workforce Development | Now

The graduates of the Salesforce training program on a Zoom call with Drexel professional staff. Photo courtesy Soneyet Muhammad. This…