Customer relationship management (CRM) software is designed to help businesses capture leads, communicate with customers and grow revenue. While some CRM platforms offer comprehensive solutions for team collaboration across all business departments, others focus on a specific area, like sales or marketing. Choosing the best CRM software for your company means finding a product that matches your business’s needs.
Pipedrive and Salesforce are top CRMs with very different audiences and feature sets. We’ve researched details from our comprehensive Pipedrive review and Salesforce review to help businesses compare these platforms and determine which is best for their growth.
Pipedrive vs. Salesforce Comparison
Price and Plans
Pipedrive
Pipedrive has five reasonably priced plans that include essential tools to boost sales. Most plans include Pipedrive’s best features, although some are limited. We love that the slight price difference between plans means you can scale with Pipedrive as your business grows. Plus, you can save up to 32 percent when paying annually.
We like that all plans have unlimited seats, contacts and sales pipelines and that you can try any plan with a 14-day free trial. We also appreciate that Pipedrive offers cost-effective add-ons, like Lead Booster and Campaigns, to expand your CRM capabilities affordably. However, we would have preferred to see less-restrictive automation limits.
|
Plan |
Price (per user per month) |
Included features |
|---|---|---|
|
Essential |
$21.90 (billed monthly) $14.90 (billed annually) |
|
|
Advanced |
$37.90 (billed monthly) $27.90 (billed annually) |
Everything in Essential, plus the following:
|
|
Professional |
$59.90 (billed monthly) $49.90 (billed annually) |
Everything in Advanced, plus the following:
|
|
Power |
$74.90 (billed monthly) $64.90 (billed annually) |
Everything in Professional, plus the following:
|
|
Enterprise |
$119 (billed monthly) $99 (billed annually) |
Everything in Power, plus the following:
|
Salesforce
Salesforce offers four plans in its Sales Cloud CRM packages. In general, we found Salesforce to be on the expensive side. We appreciate the 30-day free trial for all plans but were disappointed that most features that make the platform so potent require a premium plan or add-ons.
The entry-level plan includes essential sales features such as lead management tools. However, the 10-seat limit means you must upgrade to a significantly more expensive plan as your business grows. The expansive tools in Salesforce’s premium plans are excellent for large businesses and enterprises. Still, the limited features and relatively high costs of lower-tier plans, as well as the required annual commitment, could be barriers for many small businesses.
|
Plan |
Price (per user per month, billed annually) |
Included features |
|---|---|---|
|
Starter |
$25 (10-seat user limit) |
|
|
Sales Professional |
$80 |
Everything in Starter, plus the following:
|
|
Sales Enterprise |
$165 |
Everything in Sales Professional, plus the following:
|
|
Sales Unlimited |
$330 |
Everything in Sales Enterprise, plus the following:
|
Pipedrive
Pipedrive is our choice for an affordable CRM. We like that its plans are reasonably priced and include essential features so you can find a solution that fits your organization. As your business grows, you can upgrade or purchase add-ons without the painful price jump of Salesforce’s options. However, large businesses with complex needs might find Pipedrive’s features limiting and see better value in Salesforce’s comprehensive software.
Artificial Intelligence
Pipedrive
We love that Pipedrive’s Sales Assistant, powered by AI and preprogrammed algorithms, is available with…
Source link
